Shipping & Delivery Policy
Shipping & Delivery Policy
At Upstock Toronto, we aim to deliver your order as efficiently and carefully as possible. Please review the information below regarding our shipping process and delivery expectations.
If you have any questions, feel free to contact us at:
info@shopupstock.com
Order Processing
All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email including tracking information (when available).
Orders are not processed on weekends or public holidays.
Estimated Delivery Time
Estimated delivery time within Canada is typically 5–12 business days, depending on your location.
Please note:
Delivery times are estimates and may vary.
Delays may occur during peak seasons, holidays, or due to carrier disruptions.
Customs clearance procedures may occasionally extend delivery times.
Upstock Toronto is not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.
Shipping Method & Fulfillment
Upstock Toronto operates as an international online retailer. Orders may be fulfilled by trusted global suppliers.
Because of this:
Items may be shipped directly from international fulfillment centers.
Tracking information will be provided when available.
Delivery may involve international transit before final local delivery.
Shipping Costs
Shipping costs are displayed at checkout.
Shipping fees depend on:
Destination
Order weight
Selected shipping option (if applicable)
Free tracked shipping may be offered during promotional periods.
Customs & Duties
Depending on local regulations, international shipments may be subject to customs processing.
Customers are responsible for any applicable customs fees, duties, or import taxes required by their country or region.
Delivery Responsibility
If tracking information confirms successful delivery to the address provided at checkout, responsibility transfers to the customer.
Upstock Toronto is not responsible for lost or stolen packages after delivery confirmation.
Customers must ensure that their shipping address is accurate at the time of purchase.
Address corrections must be requested within 24 hours of placing the order.
Orders shipped to incorrectly provided addresses cannot be refunded.
Questions
If you have any concerns regarding shipping or delivery, please contact:
Upstock Toronto
Molenstraat 72
7471 CM Goor
Netherlands
Chamber of Commerce (KVK): 94164215
VAT Number: NL005069286B61
Email: info@shopupstock.com