Terms & Conditions

Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Upstock Toronto. By accessing our website and placing an order, you agree to be bound by the terms outlined below.

For any questions regarding these Terms, please contact us at:
info@shopupstock.com


1. Applicability

By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Upstock Toronto reserves the right to update or modify these Terms at any time without prior notice.


2. Product Information

We strive to ensure that all product descriptions, images, and pricing information are accurate and up to date.

However:

Minor variations in color may occur due to screen settings.
Measurements may vary slightly.
Typographical errors or inaccuracies may occasionally occur.

Upstock Toronto reserves the right to correct any errors and cancel orders if necessary.


3. Orders & Payment

Orders are processed only after full payment has been successfully received.

We accept various secure payment methods, including major credit cards, Shopify Payments, and PayPal. Available payment methods may vary depending on your location.

Customers are responsible for ensuring that payment details are entered correctly.


4. Processing & Delivery

Processing Time: 1–3 business days
Estimated Shipping Time: 5–12 business days (depending on location within Canada)

Upstock Toronto operates as an international online retailer. Some products may be shipped directly from international fulfillment partners.

Please note:

Delivery times are estimates and not guarantees.
Delays caused by customs, carriers, weather, or peak seasons are beyond our control.
Tracking information will be provided when available.


5. Returns & Cancellations

Please refer to our separate Return Policy for full details regarding returns, exchanges, and eligibility.

Orders cannot be canceled once they have been processed or shipped.


6. Liability

Upstock Toronto is not liable for:

Packages marked as delivered by the carrier.
Delays caused by shipping providers.
Orders lost due to incorrect shipping information provided by the customer.

Customers must ensure their shipping details are accurate at checkout. Address changes must be requested within 24 hours of placing an order.


7. Intellectual Property

All content on this website, including but not limited to:

Text
Images
Logos
Branding
Product descriptions

is the property of Upstock Toronto and may not be copied, distributed, or used without prior written permission.


8. Complaints Procedure

If you have a complaint regarding our services or products, please contact us at:

info@shopupstock.com

We aim to respond to all inquiries within 3–5 business days.


9. Governing Law

These Terms & Conditions are governed by the applicable laws of Canada.

Any disputes arising in connection with these Terms shall be handled in accordance with Canadian legal regulations.


Business Information

Upstock Toronto
Molenstraat 72
7472 CM Goor
Netherlands

Chamber of Commerce (KVK): 94164215
VAT Number: NL005069286B61

Email: info@shopupstock.com